If you have a question or problem with any of our products, you can e-mail us at info@she-works.com. If you have ordered something and need to return it, you can send it back for a complete refund of your purchase price. Shipping costs are reimbursed on any incorrect or defective products we shipped to you. Please make sure you include all of the parts for the item, and the original tags and inner box, if there were any. Include a note that says why you're returning it, which is especially important if you found something wrong with the item, and let us know whether you want a replacement or a refund. You need to return any non-defective merchandise in new, as-received condition, within the first 60 days after you receive it. If you purchased the item by credit card, your credit card will be credited. If you purchased by check or money order, we will issue you a refund check.

Please send any returns to our warehouse at the address below. You should insure your package and keep a record of your shipment for your own records.

She Works Corporation
Customer Returns Department
6855 W Clearwater, A101-255
Kennewick, WA 99336

Our products are guaranteed to be free of manufacturers' defects for at least one year. If you ever have a problem with a defective product, please let us know and we will replace or repair the item for you.

Your opinions count. We want to hear from you regarding both positive and negative comments you may have on our products. We encourage you to complete and submit our product feedback form and to send along any product suggestions you many have for future She Works offerings.

Although we know everything doesn't work out perfectly every time, we will strive to keep you totally satisfied with our products and service.

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